Emergency Master Plumbing & Air, AZ 85374

Privacy policy

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Privacy Policy – Emergency Master Plumbing & Air

Last Updated: January 2025

Emergency Master Plumbing & Air (“we”, “our”, or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, submit a lead form, schedule a service, or contact us by phone, email, or online.

By using our website or services, you agree to the terms described in this policy.

1. Information We Collect

We may collect the following information when you interact with us:

Personal Information

  • Name

  • Phone number

  • Email address

  • Service address

  • Details about your plumbing or HVAC issue

  • Any information submitted through our website forms

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and device information

  • Pages viewed on our website

  • Cookies and usage data

Cookies help us improve the website experience and advertising performance. You can disable cookies in your browser settings anytime.

2. How We Use Your Information

We may use your information for:

  • Responding to your plumbing or HVAC service requests

  • Providing estimates, scheduling, dispatching technicians

  • Improving customer support and communication

  • Sending follow-ups related to your inquiry or service

  • Marketing promotions or service reminders (only when permitted)

  • Improving website performance and advertising relevance

We do not sell, trade, or rent your personal information.

3. Lead Forms and Google Ads

If you submit your information through Google Ads, Facebook ads, or our website forms, we will use this information to contact you for plumbing, sewer, HVAC, or emergency repair services.

Your information is stored securely and is used only by our internal team for customer communication.

4. Sharing Your Information

We may share your information only in these cases:

  • With licensed technicians or service staff to schedule and complete your job

  • With trusted service providers who help us operate our website, billing, or communication systems

  • When required by law, court order, or government request

We do not sell or share your data with third-party marketers.

5. Data Security

We take reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.

However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

6. Your Choices and Rights

You may:

  • Request a copy of personal information we hold about you

  • Request corrections or updates to your information

  • Opt-out of marketing communication at any time

  • Request deletion of your personal information if legally permitted

To make a request, email us at:
📧 [INSERT YOUR BUSINESS EMAIL]

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

8. Children’s Privacy

Our services and website are not intended for children under the age of 13. We do not knowingly collect information from children.

9. Changes to This Policy

We may occasionally update this Privacy Policy. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Emergency Master Plumbing & Air
📍 Prescott, AZ & Phoenix, AZ